e-Help Line For Visakhapatnam Zone

e-HELPLINE for Visakhapatnam Zone
(Comprising of Visakhapatnam Custom House, Visakhapatnam-I, Kakinada,Guntur and Tirupathi Commissionerates; For trade in Visakhapatnam Zone filing their Returns/Documents in ACES & ICES)
Trade can seek clarifications on Central Excise, Customs and Service Tax related issues and pertaining to the information processed through ACES & ICES under the following 3 Categories by sending an e - mail to ehelpvizagzone@icegate.gov.in

1.Assessment Related Issues

2.Procedural Delays Related Issues and

3.Systems Related issues.

While sending mail to Chief Commissioner's Office, kindly include following details without fail:

1.Your PAN based Registration Number

2.Location Code, Commissionerate, Division and Range Name

3.Details of the Document (in ICES) / Return (in ACES)

4.Category under which you need help (Assessment Related / Procedural Delay Related / System Related Issues in ACES or ICES)

5.Your Address, Office No., Mobile Number and e-mail address

6.Details of help required. (Please explain the issue in detail. Attachments can also be sent.)